1. Order Cancellation:
- Cancellation Window: Orders can be canceled within 6 hours of placing the order. After this period, the order will be processed, and cancellation requests will not be accepted.
- How to Cancel: To cancel an order, please contact our customer service team at contact@milletum.com or from the “contact us” page.
- Refund for Canceled Orders: If your order is successfully canceled within the 6-hour window, a full refund will be processed to your original payment method within 7-10 business days.
2. Shipping Policy:
- Dispatch Time: We aim to dispatch all orders within 2 business days from the date of order confirmation.
- Shipping Time: Once dispatched, your order will be delivered within 7 business days, depending on your location.
- Shipping Charges: Shipping charges, if applicable, will be displayed at checkout.
- Tracking: After dispatch, you will receive a tracking number via email to track the status of your delivery.
