Milletum has a user-friendly return and refund policy to ensure a seamless and stress-free shopping experience for our customers.
- Eligibility for Returns and Refunds
We provide 100% returns and refunds in the following cases:- Products past their expiry date.
- Products that do not match the ones ordered.
- Orders cancelled by the customer before receiving the order confirmation email.
- Return Request Process
For any of the above issues, please request a return within 24 hours of delivery by sending an email with an image of the damaged/expired product. - Details Required
Include your order number in the email for efficient processing. - Verification and Refund Process
Once we receive the returned item, our team at Milletum will inspect and verify the claim. Upon approval, we will initiate a refund for the product value, which will be processed via account transfer only.
This policy aims to offer peace of mind while shopping and a reliable solution in case of any unexpected issues.
